Field Service Software

Dysel’s field service solution EveryWare Service is the perfect solution for your field service department. Very easy to use and perfectly integrated with your back office.

 

For all Platforms and Devices

Dysel's field service solution EveryWare runs on all platforms and devices. EveryWare can be used on smartphones, tablets and laptops and is compatible with Android (Google), iOS (Apple) and Windows (Microsoft). This means there are no restrictions imposed on your communication. Your field service engineers can work with EveryWare using the device they prefer.

 

You don't need Connection

Connections to mobile networks might be unavailable from time to time and on specific locations. EveryWare allows you to keep entering data and updates this information in the central system as soon as the connection is restored.

 

Simple and intuitive

EveryWare provides for simple input resulting in an easy to use application for the technician.  It is also very helpful for the technician if the service history, configuration of the equipment, and their stock levels are available. With EveryWare your technician would find this information easily. If you have specific processes then we would apply this workflow and displays accordingly to allow for your technicians to work efficiently and without hassle.

 

Complete Integration with your Back office

EveryWare is developed entirely in-house on Dysel’s ELC platform and uses the same database structure.  Do you prefer to use a different back office solution? No problem, Dysel will take care of a perfect integration between EveryWare Service and your back office. Because of the central registration of all data you are always up to date with correct information and you no longer have duplicate entries.

 

EveryWare: Total Mobile Solution

With EveryWare there is no longer a need for paperwork that requires double entry and opportunities for errors. EveryWare offers you:

 

  • For all platforms and devices
  • Insight in the Service History
  • Insight in Machine Configuration
  • New work orders to send to technicians
  • Giving feedback received, arrival and ready to report
  • Service and parts management
  • Capture hours and expenses
  • Electronic Parts Catalog
  • Digital signature client
  • Barcode Scanning
  • Capture jobcodes, meters, damages etc.

We look forward to help you

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