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Service Management software to monitor service maintenance
The Service Management module within the Equipment Life Cycle™ solution is complete in its functionality. Within the service module, conclude several service and/or maintenance contracts and determine various price agreements per customer group or per customer. Draft preventive maintenance or total maintenance and repair contracts and establish periodical testing schedules.
Service Management Helpdesk
Through the helpdesk, service calls can be registered through our software package as well as action plans per department or per employee. Carry out quick repair orders, schedule maintenance and track part replacements.
Troubleshooting and Service Departments
Easily prepare service orders, settle claims or warranties and create and complete RMA (Return Material Authorization) procedures. ELC takes care of your entire service management systems.
Field Service
Our field service software component allows your field service engineers to access customer information on location and synchronize with the central ELC database. And it’s hardware-independent, its to any format and integrates with your network so it’s ready to implement on all your mobile technology platforms.
For more details, to exchange ideas or to ask about how ELC can add value to your operation contact one of our specialists:
For; North America, Central America and South America region contact Stephan Krijgsman.
Phone: +1 617 948 3393
Email : s.krijgsman@dysel.com
For; Europe, Middle East and Africa region contact Hans Odink.
Phone: +31 541 66 99 00
Email : h.odink@dysel.com
For; Asia Pacific region contact Greg Simmons.
Phone: +64 21 915 747
Email : g.simmons@dysel.com
Of course you can also make use of the information form.